Using the GlobalCodio platform? Read the Platform Privacy Policy instead.
This document covers visitors to the public marketing website only — contact forms, cookies, and website analytics. Your account, immigration case data, documents, and integrations are governed by the Platform Privacy Policy, which controls for the application wherever the two differ.
1. Overview
This Privacy Policy applies to the public GlobalCodio website at www.globalcodio.ai (the "Website"), operated by Medicodio Inc. ("Company," "GlobalCodio," "we," "our," or "us"), a Delaware corporation. It describes how we collect, use, disclose, and protect personal information when you browse the Website, submit our contact or demo forms, or otherwise interact with us as a visitor.
2. Information We Collect
Information You Provide Directly
- Contact & demo form submissions — full name, work email, organization name, company website, how you heard about us, and any message you send via our forms.
- Communications — emails and other messages you send to us, and our correspondence with you.
Information Collected Automatically
- Log data — IP address, browser type, pages visited, time spent, and referring URLs.
- Approximate location — city, region, and country derived from your IP address (for example, to add context to a contact form submission). This is coarse, IP-based location and not precise GPS location.
- Referral and campaign data — the website that referred you and any campaign parameters (e.g., UTM tags) in the link you arrived through, so we can understand how inquiries reach us.
- Device information — hardware model, operating system, and browser version.
- Cookies and similar technologies — see Section 4 for details.
Information from Third Parties
- Business contact information from publicly available sources for outreach and marketing purposes.
3. How We Use Your Information
We use the personal information collected through the Website to:
- Respond to inquiries, demo requests, and contact form submissions.
- Send service-related communications about your inquiry.
- Send marketing communications where you have opted in or where permitted by law.
- Operate, maintain, analyze, and improve the Website and user experience.
- Understand how inquiries and visitors reach us (referral and campaign attribution).
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Comply with legal obligations.
Legal bases (GDPR): We process this personal data on three bases. We rely on your consent for non-essential cookies and marketing. We rely on our legitimate interests to respond to inquiries and to secure and improve the Website. We also process data where necessary to comply with legal obligations.
6. Data Retention
We retain personal information collected through the Website only for as long as necessary for the purposes described in this policy, after which we securely delete or anonymize it.
- Contact & inquiry data — retained to handle your inquiry and for a reasonable follow-up period, then deleted.
- Marketing data — retained until you opt out or withdraw consent.
- Log and analytics data — retained for up to 12 months.
7. Your Rights & Choices
Depending on your location, you may have the following rights:
All Users
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Deletion — request deletion of your personal data where no longer necessary.
- Opt-out of marketing — unsubscribe from marketing emails at any time via the link in any email.
EEA, UK & Switzerland (GDPR / UK GDPR)
- Portability — receive your data in a structured, machine-readable format.
- Restriction — request that we limit how we process your data.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, withdraw at any time.
- Lodge a complaint — with your local supervisory authority.
California Residents (CCPA / CPRA)
- Right to know what personal information is collected, disclosed, or sold.
- Right to delete personal information.
- Right to correct inaccurate personal information.
- Right to opt-out of the sale or sharing of personal information (we do not sell or share personal information).
- Right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, contact us at info@globalcodio.ai. We will respond within 30 days (or as required by applicable law).
8. International Data Transfers
GlobalCodio operates from the United States and India. If you are located outside these countries, your information may be transferred to and processed in countries that may not have equivalent data protection laws to your home country.
Where required by law (e.g., GDPR), we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to protect data transferred outside the EEA.
9. Security
We implement industry-standard technical and organizational measures to protect personal information, including:
- Encryption in transit (TLS 1.2+).
- Role-based access controls and least-privilege access.
- Security monitoring and incident response.
- Regular review of our security practices.
Despite our safeguards, no system is completely secure. In the event of a data breach affecting your rights and freedoms, we will notify affected parties and relevant supervisory authorities as required by applicable law.
10. Children's Privacy
The Website is intended for business users and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16 without appropriate consent, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Effective date" at the top of this page and, where appropriate, by other prominent means.
Your continued use of the Website after the updated policy takes effect constitutes acceptance of the revised policy.
12. Contact Us
The GlobalCodio website is operated by Medicodio Inc. If you have questions about this Privacy Policy, wish to exercise your rights, or have a privacy concern, please email info@globalcodio.ai or write to us at any of the addresses below: